- Configuring and administering Wi-Fi devices (access points and Wi-Fi controllers)

- Support of information security systems, works on security tasks and security incidents.
- 5 day in a week, from 09:00 - to 18:00.

PRIMARY FUNCTIONS/RESPONSIBILTIES
Key Activities:
- Provide first-line technical support to users via phone, email, and chat.
- Diagnose and resolve technical issues, including problems with operating systems, software, and hardware.
- Prioritize incidents based on severity and ensure timely resolution.
- Log and categorize support requests using a ticketing system.
- Guide users through problem-solving processes and provide clear instructions.
- Escalate unresolved issues to higher...